- Whether your Commission identifies not to ever handle your own ailment, or otherwise not to deal with your own grievance today*, your own document is then closed.
- When your Percentage decides to deal with the criticism, we’ll dictate the next step, that will include asking for a reply and a reply.
* The fresh Payment can choose not to ever manage your ailment in the this time when it identifies one an alternative processes can be found so you can you to definitely deal with the concerns.
At that action, we will query the fresh Respondent in order to fill in a reply Means. The latest Respondent can get two months to transmit your, this new Complainant, while the Commission the finished function. This is where the fresh Respondent comes with the chance to give the kind of what happened.
Up coming, we’ll plus ask you to answer, the fresh new Complainant, to help you fill in an answer Form. It will be possible to rebut all factors the newest Respondent common within its Reaction Function. You will have two months to send this new Respondent in addition to Fee your done mode. (more…)